Terms & Conditions

Return Policy

Product orders cannot be returned and will not be refunded unless an Obis One LLC billing or shipping error has occurred.

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Privacy Policy

Last revised October 27, 2018

This site is owned and operated by Obis One, LLC (“Obis One”). We at Obis One recognize that you are concerned about your personal privacy.

This Privacy Policy is provided to inform you of what personal information is collected on our websites and how that information is maintained and used by Obis One. This Privacy Policy applies to all information collected or submitted on our websites.

This Privacy Policy is current as of the effective date set forth above. Obis One reserves the right to change this Privacy Policy as our practices may change, so we encourage you to review the privacy policy from time to time.

Information We Collect. You don’t need to provide any personal information to access our websites. However, Obis One provides you the opportunity to enhance your visit to our site by providing personal information to us for use for certain features. The information we collect may include, but is not limited to, name, contact information, the types of recipes you are interested in receiving from us, your location, and information about your cooking habits.

Public Comments. If you choose to post information on our website, you should be aware that any personal information you submit there can be read, collected, or used by other visitors to our website. We are not responsible for the personal information you choose to submit through these features on our website.

How We Use Your Personal Information. We may use the information you provide on our website to send you periodic e-mail updates about our company, send you newsletters and recipes, to send you surveys or to notify you of special offers and promotions. You may opt out of receiving these communications at any time by clicking on the opt-out link located in each e-mail we send. If you have an online account with us, you may also opt out of receiving commercial e-mail communications by choosing to unsubscribe from your account preferences page.

If you provide us with your mailing address, we may use this information to send you special offers or promotions by mail. If you do not want to receive special offers or promotions by mail, please do not provide your mailing address.

Supplementation of Information. We may on occasion supplement the personal information you provide to us with information from third party sources. We may also obtain publicly available data from third parties and use it to supplement our existing user database to better target our advertising and to provide pertinent offers in which we think you might be interested.

Cookies. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and persistent cookies on our websites. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance their experience on our site. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our websites, but your ability to use some areas of our sites will be limited and we will not be able to provide you with the most convenient experience.

Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type (such as Internet Explorer or Firefox), internet service provider (ISP), referring/exit pages, the operating system you may be using (e.g., Windows XP or Mac OS), a date/time stamp of when you visited our site, and click-stream data.

We use this information, which does not identify individual users, to analyze aggregate trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Disclosure of Personal Information. Except as provided in this policy, we will not disclose personal information about you without your prior consent or for the primary purpose for which we received it (e.g., to fill a product order). Like many companies, however, we may share aggregate information about people who use our site (for example, the number of people who purchase a specific product) to business partners and other third parties.

Compliance with Law. Under certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other legal requirements, such as warrants, subpoenas or court orders. Obis One will comply with any court order or other legal process and will provide your personal information if required in any legal proceeding. We also may release personal information when we believe in good faith that such release is appropriate to protect the rights, property or safety of Obis One our users, employees, or others. This may include, for example, exchanging information with other organizations for fraud protection and/or credit risk reduction.

Access to Your Personal Information. You may view and change the personal information you have provided through our website by accessing your account profile online.

Security. Obis One’s website employs appropriate security measures which are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of personal information.

Note to Parents. We don’t knowingly collect personal information from children. If you are under the age of 18, please do not use this site. Parents may have information related to their children deleted from our database and refuse to permit further collection or use of the child’s information.

Links to other sites. This website may contain links to other sites that are not owned or controlled by Obis One. Please be aware that we are not responsible for the privacy practices of these other sites, including those that enable you to apply for a position with our company, or those that may administer contests, sweepstakes or other promotions on our behalf. We provide links to third party websites as a convenience to our site visitors. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

How to contact us: If you have any questions about this privacy policy, or the website overall, please contact us.

Obis One, LLC

1872 Pratt Drive, Sutie 1375

Blacksburg, VA 24060

or send us an e-mail: info@obisone.com